Illustration: the screen of the system with six tabs (customers, jobs, estimates, invoices, team and reports). Around it, what each one sends to the apps people already use: a text message, an email with the estimate, a payment received and an appointment on the calendar.
Growth System keeps your customers, messages and emails, appointments, estimates, invoices and payments, team tasks and reports in one tool, connected to your website. We build it and train your team to use it.
Your system so far
Pieces of the system connected so far: Customers.
A CRM Short for customer relationship management. In plain words: the place where your customers, their appointments and what you talked about with each one are kept. is where your customers, their appointments and every conversation with them are kept. The letters stand for customer relationship management.
Today that information lives in a notebook, in your phone and in your head. In a CRM each customer has one record, and anyone on your team can open it and see what was agreed.
Illustration: a notebook page, a sticky note, a chat message, a missed call, a mental note and a handwritten receipt connect by wires to a single customer record.
Today: in six places
With your system: in one record
It comes already made. You set it up, you move your customers in, and you bend the way you work to fit what the program allows.
Programs you may know
Customers, messages, appointments, estimates, invoices, tasks and reports live in the same place, instead of spread across five different programs.
We look at how you work today and build the system around that. Then we teach your team to use it.
Two ways to build it
Up and running sooner, because it starts from parts that are already proven. A good fit when your day is messages, appointments and follow-up.
For when the way you work does not fit any ready-made tool. We build only what you need, one piece at a time.
Your system
Payments
Accounting
Email and calendar
Where your customers come from
Communication
Not on the list?
Webhooks and APIThe way two programs pass information to each other. With that we connect almost any other tool.
Your system so far
Pieces of the system connected so far: Customers, Messages and email, and Bookings.
You are on a job with your hands full. This is what happens to the message that just came in.
Illustration: an inbox and a weekly calendar joined by two wires. A message becomes an appointment, and a reminder travels back to the customer.
From your website, or from the channels we connect for you. They all land in the same inbox, so nothing gets lost between apps.
A greeting with your business name and the link to pick a day and time. The person is not left waiting until you finish the job.
The customer picks from the times you left open. It shows up on your calendar and on their record.
Before the appointment, the system reminds the customer of the day and time. You choose how far ahead.
Examples. We write each message with you, in your words.Ask for a quote
Your system so far
Pieces of the system connected so far: Customers, Messages and email, Bookings, Estimates, and Invoices and payments.
You write the estimate once. Your customer approves it from their email, the same document becomes the invoice, and it is marked as paid when the payment comes in.
Illustration in four moments: you write the estimate in your system, your customer approves it from their email, the estimate becomes the invoice, and the payment received notice arrives.
In your system, with your customer's details already filled in.
It lands in their email and they approve it with one tap.
The same document, without typing it again.
You get the notice and the invoice is marked as paid.
The customer, the job and the amounts are examples.
Your system so far
Pieces of the system connected so far: Customers, Messages and email, Bookings, Estimates, Invoices and payments, Tasks and team, and Follow-up.
Each task is a card with someone in charge. Your team sees what is theirs, you see where everything stands, and some steps send a notice on their own. An automation is a step the system does for you every time something happens. Example: when an appointment is booked, the reminder gets scheduled.
Illustration: a job board with four columns. A job card moves from New to Done, and notices appear along the way: reminder scheduled, team notified, review requested.
The same board works for running the service itself: who goes, to which address and what is still left to do.
Whenan invoice goes past its due date
the systemreminds the customer and lets you know.
Whena new job comes in
the systemlets the person in charge know.
Whenan estimate gets no answer
the systemsends a follow-up and leaves you a task to call.
Whena job is marked done
the systemasks the customer for a review.
Examples. Which steps send a message, and when, we decide with you.
The system also includes AI for repetitive work. Where it makes sense depends on your business, so we go over it with you in the consultation and leave the promises out of this page.
Your system so far
Pieces of the system connected so far: Customers, Messages and email, Bookings, Estimates, Invoices and payments, Tasks and team, Follow-up, and Reports.
The system already holds your jobs, your invoices and your customers, so the numbers add themselves up. Open the screen and see your week, what is still owed to you, where people find you and how your team is doing.
Illustration: the system’s reports screen with four example panels. The week’s jobs as bars per day, three invoices waiting to be paid with their age, where customers come from (Google, word of mouth, Facebook and Instagram) and how many jobs each person on the team has.
The numbers on this screen are examples. Yours come from what already happens in your system; which reports you see, we decide with you.
Your system so far
Tap what you do by hand and slide to the hours it takes you in a normal week. We add them up and show you which piece of the system takes care of each one. We only add what you enter. The yearly figure is your weekly total times 52.
ExampleThis is an example week, not yours. Tap any task to clear it and enter your own hours.
Your own numbers. Not a promise of time saved.
Tap what you do by handYour total and your system show up here.
Example0hours a week
The pieces that take care of it
Your business
Customers
Messages and email
Bookings
Estimates
Invoices and payments
Tasks and team
Follow-up
Reports
We only add what you enter. The yearly figure is your weekly total times 52.
Your own numbers. Not a promise of time saved.
This is an example week, not yours. Tap any task to clear it and enter your own hours.
These are the hours you told us, added up. It is the work you do by hand today that a system can do or get started for you. How much of it, we go over together.
Your own numbers. Not a promise of time saved.
Every trade loses time in a different place. Here is one example for each.
CleaningExample
Whena request comes in at 9 at night
the systemreplies with the booking link, without waiting for morning.
Construction and remodelingExample
Whenyou send an estimate and hear nothing
the systemfollows up and leaves you a task to call.
Insurance agenciesExample
Whensomeone asks for a quote
the systemreplies right away and saves what they asked for on their record.
Softplay and kids’ entertainmentExample
Whena parent wants to book a party
the systemshows the open dates and confirms the one they pick.
Marketing agenciesExample
Whena new lead comes in
the systemputs it on the board with its next step and who owns it.
Mobile groomingExample
Whena bath gets booked
the systemreminds the owner before you show up.
Luxury beauty salonsExample
Whena client books a color appointment
the systemconfirms it and reminds her, with no calls back and forth.
Restaurants and cafésExample
Whena group asks for a table
the systemputs it on the calendar and lets your team know.
Other local businessesExample
Whena job is finished
the systemasks the customer for a review.
01A free consultation about how you take appointments and keep track of customers today.
02We write down every step, from the first message to the finished job, and what you already use for each one. With that map you get your quote.
03We set up the pieces you need and connect them to your website and to what you decided to keep.
04Training is part of the system. Whoever is going to use it learns it with their own real cases.
05After a few weeks of real use, you will know what is missing and what is in the way.
There is no price list, because no two businesses work the same way. This is what your quote is made of, so you know what to expect before the call.
QuoteYour businessExample
| What we look at | Why it changes the price | |
|---|---|---|
| 1 | The pieces you need | Appointments alone is a smaller job than appointments, customers, tasks and follow-up together. |
| 2 | How many people will use it | A system for one person is set up differently than one for a team with roles. |
| 3 | What it has to connect to | Your website and anything you already use and want to keep. |
| 4 | What has to be moved in | Your customer list and your appointments, wherever they live today. |
Always included
Your price
Made to fit Each business works differently, so we fit the system to yours before giving you a price.
You get it in writing before any work starts.
The consultation$0
A short conversation about how you work today. You leave knowing whether a system makes sense for you and what it would include.
Ask for a quoteYou can pay by card, with financing or in installments. We go over it in the consultation.
Web development
Not a single trick or trendy font. It is a disciplined blend of clarity, performance, trust and intent, because visitors decide whether to stay in seconds.
Marketing
Stop treating two channels as competitors and use them as one search system.
Business
Lower-cost clicks come from a more relevant account, not from slashing bids.
If yours is not here, ask it on the call.
A CRM is the place where a business keeps its customers, their appointments and every conversation with them. For a local business that means one record per customer, where today there is a notebook, a phone and someone’s memory. Growth System is the CRM that Zeruz sets up around the way your business already works.
A custom CRM from Zeruz is quoted for each business, so there is no list price. The quote depends on the pieces you need, how many people will use it, what it has to connect to and what has to be moved in. Training your team is always included, and the consultation where we work it out is free.
Often, yes. In the consultation we look at what you use today, whether that is a calendar, a spreadsheet or a program, and tell you what stays, what gets connected and what the system would replace. Adapting the system to your business is part of the service.
Yes, a spreadsheet works as a customer list while the business is small. What a spreadsheet does not do is answer a message, book an appointment or send a reminder: someone still has to do those by hand. That is usually the point where owners ask us for a system.
Not when it is set up around how you already work and someone teaches you. Training is included in Growth System: we teach the people who will use it, in English or Spanish, with their own real cases.
The best CRM for a beginner is the one that fits how they already work and comes with someone to teach it. A program you buy arrives empty and you set it up yourself. With Growth System we set it up for you and train your team.
Yes. In Growth System you write the estimate, send it to the customer and, once they approve it, send the invoice and take the payment. Payments come in through a payment platform connected to your system, such as Stripe or PayPal, and every estimate, invoice and payment is saved on the customer’s record.
Yes. Growth System connects with Stripe, PayPal, QuickBooks, Gmail, Google Calendar and WhatsApp, and everything else connects through webhooks and an API, the two ways one program passes data to another. In the consultation we look at what you use today and what is worth connecting.
The steps that repeat the same way every time: the first reply to a message, booking and confirming an appointment, the reminder before it, the follow-up on an estimate with no answer and the request for a review after a job. In the consultation we go through your week and see which ones apply to you.
No. AI needs a place to read your customers, appointments and conversations from, and that place is the CRM. Growth System includes AI for repetitive work, and we decide with you where it makes sense in your business.
Ask it here and we reply within 24 hours. If you already know what you want, get your quote and pick a time for your call.
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